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← Modern Animal

Virtual Care Veterinary PT Technician - Teletriage

Modern Animal
Location
Remote
Posted
1 month ago
Department
VC - Care Team
What they actually want (must-haves)
  • Credentialed Veterinary Technician with successful completion of the VTNE
  • At least two years of experience in small animal veterinary medicine
  • Comfortable navigating multiple computer programs and online platforms
  • Exceptional communication skills, both verbal and written
  • Ability to work independently and manage priorities with minimal supervision
  • Quiet, distraction-free work environment with specified internet requirements
Nice to have
  • Emergency and specialty experience in veterinary medicine
  • Adaptability to support different teams across Virtual Care, Clinic Success, Telemedicine, and Member Success
What the job really is

As a Virtual Care Veterinary Technician at Modern Animal, you will engage with pet owners through chat, phone, and video to provide support and education about their pets' health. Your responsibilities will include triaging cases, reviewing medical records, documenting patient interactions, and verifying prescriptions, all while delivering empathetic client care. You will also collaborate with various teams to improve processes and thrive in a fast-paced environment.

Benefits
  • Starting at $23.00 per hour
  • Uniform provided
  • Accrued-based paid sick leave
  • Collaborative team environment
  • Potential sign-on bonus and equity grant units
  • Full range of medical, financial, and/or other benefits
Things to weigh
  • No specific details on the full range of benefits beyond those listed
  • Starting pay is based on experience, skills, and location, which may vary
  • Part-time position with specific available schedules
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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