HHiring Reality
← Mobiik

Product Manager

Mobiik
Location
Mexico
Posted
23 days ago
Department
- APP Development
What they actually want (must-haves)
  • More than 3 years of experience in Product Management
  • Experience in SaaS products, Customer Experience, Contact Centers, or customer service platforms
  • Direct participation in IVR, Voicebots, Chatbots, virtual agents, conversational AI, or customer service automation projects
  • Bachelor's degree in Administration, Engineering, Information Technologies, Systems, Digital Business or related fields
Nice to have
  • Postgraduate degrees or certifications related to Product Management, Customer Experience, AI, or Digital Transformation
What the job really is

The IVR Voicebot Product Manager at Mobiik will lead the strategy and development of voice automation solutions, focusing on enhancing customer experience through AI-driven virtual agents. Responsibilities include defining product roadmaps, identifying automation opportunities, collaborating with engineering teams, and monitoring key performance indicators to ensure successful implementation and continuous improvement of voice interaction systems.

Benefits
  • Competitive salary
  • Legal and superior benefits
  • Health insurance
  • Grocery vouchers
  • 5 additional economic days to your vacation
  • Birthday off
Things to weigh
  • No salary range provided
  • Focus on voice automation may limit exposure to other product management areas
  • Experience with specific technologies (IVR, Voicebots) is crucial for success in this role
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Mobiik?

See how your résumé matches this role — and tailor it from what actually gets interviews.