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← MKS2 Technologies

Field Office Technician

MKS2 Technologies
Location
Wilmington, NC
Posted
18 days ago
Department
Government IT Division
Salary
$80,000 - $85,000
What they actually want (must-haves)
  • Associate's Degree in Information Technology, Computer Science, Information Systems, or a related field
  • 3-7 years of experience in desktop support, field services, IT operations, or help desk environments
  • Experience troubleshooting Windows workstations and enterprise software applications
  • Experience supporting network connectivity and peripheral devices
  • Experience supporting conference room and audiovisual technologies
  • Microsoft Windows 10/11
Nice to have
  • Experience working in a government or highly regulated environment
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • ITIL Foundation
What the job really is

The Field Office Technician at MKS2 Technologies is responsible for providing onsite technical support and conducting IT infrastructure assessments for government facilities. Daily tasks include troubleshooting end-user devices, evaluating network performance, ensuring compliance with IT policies, and supporting conference room technologies. The role requires travel between government office locations and demands strong customer service and independent work skills in a dynamic environment.

Benefits
  • Competitive Salary ($80,000-$85,000)
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Paid Federal Holidays
  • Life and Disability Insurance
Things to weigh
  • Role involves travel between government office locations
  • Salary range provided, but no specific salary mentioned for the final offer
  • Experience in a government or regulated environment preferred but not mandatory
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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