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← Mitsogo Inc

Product Manager

Mitsogo Inc
Location
Chennai / Kochi
Posted
26 days ago
Department
Marketing
What they actually want (must-haves)
  • 3–5 years of hands-on Product Management experience, specifically within B2B SaaS, enterprise software, cybersecurity, or endpoint management domains
  • Proven track record in Product Research: Deep experience designing research frameworks, conducting user interviews, running usability tests, and delivering actionable qualitative/quantitative insights
  • CSAT & Retention Focus: Demonstrated history of directly driving improvements in customer satisfaction metrics (CSAT, NPS) and reducing platform churn through product changes
  • Strong technical acumen with the ability to understand complex IT workflows, enterprise security, and software architecture
  • Proficiency with analytics and research tools (Mixpanel, Amplitude, Hotjar, Qualtrics, Jira, Figma)
  • Exceptional communication and presentation skills, with a track record of distilling customer feedback into strategic narratives for executive stakeholders.
Nice to have
  • Prior experience in Enterprise Mobility Management (EMM), Mobile Device Management (MDM), or Cybersecurity.
What the job really is

As a Product Manager at Hexnode, you will focus on understanding customer needs and market trends to shape the product roadmap for their Unified Endpoint Management solutions. Your day-to-day will involve conducting product research, managing customer feedback programs, and collaborating with cross-functional teams to enhance product features and user satisfaction.

Things to weigh
  • No salary listed
  • Focus on customer satisfaction and retention may require a strong alignment with customer feedback and iterative product development.
  • Experience in a specific domain (B2B SaaS, cybersecurity) is crucial, which may limit broader industry applicability.
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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