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Collections Specialist

Mintel
Location
kuala Lumpur
Posted
16 days ago
Department
Accounting and Finance
What they actually want (must-haves)
  • Bachelor’s degree in Accounting, Finance, Business, or related field
  • Minimum 5 years of relevant working experience in credit and collections
  • Strong understanding of accounts receivable, credit management, and collection processes
  • Good analytical and problem-solving skills, with the ability to work with financial data
  • Strong attention to detail and a proven ability to deliver work within deadlines
  • Good written and spoken communication skills
Nice to have
  • Prior experience in SSC (Shared Service Centre) or multinational company
  • Mandarin speaker will be a plus
  • Experience in MS Dynamics CRM and NetSuite will be a plus
What the job really is

The Collections Specialist will manage overdue accounts and ensure timely payments from customers. Daily tasks include contacting clients about outstanding invoices, resolving billing issues, negotiating payment plans, and maintaining accurate records of collection efforts. The role also involves collaborating with internal teams, preparing reports, and supporting cash application activities to minimize bad debt and improve cash flow.

Things to weigh
  • Flexible to work during Malaysia public holidays with replacement holidays provided
  • Flexible to work on staggered hours to support UK & US timing
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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