HHiring Reality
← Mindbody

Technical Account Manager - 12-Month FTC

Mindbody
Location
Australia
Posted
19 days ago
Department
Sales
What they actually want (must-haves)
  • Bachelor's Degree or equivalent experience in a technical field
  • Three years of experience in a client-facing role such as solutions engineering or technical account management
  • Hands-on SQL experience (writing and troubleshooting queries)
  • Familiarity with APIs and ability to translate technical discussions
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to manage complex technical issues
Nice to have
  • Project management or coordination experience
  • Prior experience with Mindbody's core software products
  • Experience with Partner Solutions
  • Cross-Regional implementation and support
  • Datashare implementation and support
What the job really is

The Technical Account Manager (TAM) at Playlist is responsible for providing technical and account management support to a designated portfolio of customers. This role involves understanding customer business models and integration needs, educating clients on best practices, and acting as a liaison for technical issues, ensuring customer satisfaction with Mindbody's software solutions. The TAM will also collaborate with internal teams to resolve complex inquiries and advocate for customer needs.

Things to weigh
  • No salary listed
  • Role requires travel to customer locations
  • Flexibility in work schedule may be necessary
  • Work environment may be moderately noisy with frequent interruptions
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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