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Case Manager I (Bienestar Plaza)

MidPen Housing
Location
Santa Cruz, California
Posted
24 days ago
Department
Resident Services
Salary
$70,304.00 - $73,800.00
What they actually want (must-haves)
  • M.S.W. or M.A. degree in psychology, counseling, or related field and 1 year of full-time experience serving high needs populations or B.A. or B.S. degree in the same fields with 3 years full-time experience or a High School Diploma or GED plus 5 years or more of relevant experience
  • Strong reading, writing, and verbal communication skills; comfortable navigating language barriers using translation tools
  • Demonstrated judgment, discretion, and problem-solving abilities when working with diverse resident populations
  • Skilled in relationship-building, active listening, and conflict resolution
  • Highly organized with attention to detail; able to work independently and collaboratively within a team
  • Familiarity with mental health diagnoses and interventions, including harm reduction, motivational interviewing, and trauma-informed care
What the job really is

The Case Manager I at Bienestar Plaza is responsible for engaging with supportive housing residents to help them maintain stable housing and achieve self-sufficiency. Daily tasks include delivering onsite programming, conducting outreach to promote available services, providing crisis support, and facilitating individual and group services. The role also involves collaborating with third-party partners and local agencies, maintaining accurate records, and assessing resident needs with empathy.

Benefits
  • Health Insurance
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
Things to weigh
  • Pay range is specified as $70,304.00 - $73,800.00 based on experience and qualifications
  • Role involves significant travel between properties
  • Experience with high needs populations is a critical requirement, which may be challenging for some candidates
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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