HHiring Reality
← Midi Health

Client Success Manager

Midi Health
Location
Remote / Bay Area SF Preferred
Posted
16 days ago
Department
Commercial
Salary
$85,000 -$125,000
What they actually want (must-haves)
  • 4–7+ years of experience in client success, account management, implementation, or partner operations
  • Experience in digital health, employer benefits, payer/provider environments, or regulated healthcare spaces
  • Exceptional organizational habits and high attention to detail
  • Strong communication skills for drafting updates and leading client business reviews
  • Ability to balance execution across multiple partner workstreams
  • Proactive problem-solving skills
Nice to have
  • Experience navigating carrier, consultant, or credentialing dynamics
What the job really is

The Client Success Manager at Midi Health will be responsible for managing employer partner relationships throughout the implementation and ongoing account management processes. This role involves coordinating cross-functional teams to ensure successful go-lives, driving member engagement, and translating health metrics into actionable insights for partners. The CSM will also lead regular business reviews and address any operational issues that arise.

Benefits
  • Salary range of $85,000 - $125,000 annually
  • Equity eligibility
  • Comprehensive benefits
Things to weigh
  • Remote position with a preference for candidates in the San Francisco/Bay Area
  • No visa sponsorship available
  • Fast-paced environment may require adaptability to rapid changes
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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