HHiring Reality
← Metro Vein Centers

Patient Service Representative

Metro Vein Centers
Location
Sunnyvale, TX
Posted
26 days ago
Department
Operational
What they actually want (must-haves)
  • Strong customer service and communication skills in a patient-facing environment
  • Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities
  • Comfort working in a fast-paced outpatient medical office or clinic setting
  • Strong attention to detail and accuracy when handling patient information and scheduling
  • Professional demeanor with the ability to de-escalate patient concerns calmly and effectively
  • Comfortable using EMR systems, scheduling platforms, and healthcare technology
Nice to have
  • Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred
  • Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred
  • Bilingual English/Spanish skills are strongly preferred
What the job really is

As a Patient Service Representative at Metro Vein Centers, you will play a vital role in enhancing the patient experience by managing front desk operations in a busy outpatient clinic. Your responsibilities will include greeting patients, scheduling appointments, verifying insurance, collecting payments, and maintaining patient records, all while ensuring smooth communication between patients and clinical staff.

Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) + Paid Company Holidays
  • Company-Paid Life Insurance
  • Short-Term Disability Insurance
  • Employee Assistance Program (EAP)
Things to weigh
  • No specific salary listed
  • Role involves multitasking in a high-volume environment which may be stressful for some candidates
  • Bilingual skills preferred, which may limit opportunities for non-bilingual candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Metro Vein Centers?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →