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← Metro Vein Centers

Patient Service Representative

Metro Vein Centers
Location
Florham Park, NJ
Posted
1 month ago
Department
Operational
What they actually want (must-haves)
  • Strong customer service and communication skills in a patient-facing environment
  • Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities
  • Comfort working in a fast-paced outpatient medical office or clinic setting
  • Strong attention to detail and accuracy when handling patient information and scheduling
  • Professional demeanor with the ability to de-escalate patient concerns calmly and effectively
  • Comfortable using EMR systems, scheduling platforms, and healthcare technology
Nice to have
  • Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred
  • Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred
  • Bilingual English/Spanish skills are strongly preferred
What the job really is

As a Patient Service Representative at Metro Vein Centers, you will support front desk operations in a busy outpatient clinic, focusing on enhancing the patient experience. Your daily tasks will include greeting patients, managing appointment scheduling, verifying insurance, collecting payments, and maintaining patient records. This role requires effective communication and multitasking in a fast-paced environment, ensuring smooth clinic flow and patient satisfaction.

Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) + Paid Company Holidays
  • Company-Paid Life Insurance
  • Short-Term Disability Insurance
  • Employee Assistance Program (EAP)
Things to weigh
  • No specific salary listed, only mentions competitive base compensation based on experience
  • Role involves high-volume patient interaction, which may be stressful for some candidates
  • Bilingual candidates in Spanish are prioritized, which may affect non-bilingual applicants
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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