IT Help Desk/Web Support Specialist

The IT Help Desk/Web Support Specialist at Meridian is responsible for providing technical support to agency employees, focusing on desktop support and troubleshooting various IT issues. In addition to help desk duties, this role involves maintaining agency websites, managing web content, and ensuring compliance with accessibility standards. The position offers opportunities for professional growth in federal IT operations and web technologies.

• Generous time off and flexible remote environment that supports resilience and balance
• 401(k) with company match that immediately vests
• Comprehensive benefits including medical/dental/vision, caregiver/adoption support, financial coaching, EAP
• Company-paid life insurance
• Continuous learning and growth opportunities that fuel innovation and career development.

• Base salary range of $65,000 - $75,000 is provided, but compensation may vary based on various factors.
• Role includes both help desk and web support responsibilities, which may require a diverse skill set.
• Position requires U.S. residency and eligibility to work without sponsorship.
• The role is described as ideal for someone looking for more than a traditional help desk position, indicating a broader scope of responsibilities.