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← Mercury

Senior KYC Investigator - Ongoing Due Diligence

Mercury
Location
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Posted
18 days ago
Department
Banking and Risk Operations
What they actually want (must-haves)
  • 3 - 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions
  • 2+ years of experience building programs or processes
  • Strong understanding of Financial Services or highly regulated environments
  • Experience in managing customer-facing queues to support excessive caseloads and/or handle customer escalations
  • Experience with KYC Verification Software (such as Alloy, MidDesk, Socure, etc)
  • Highly motivated self-starter, comfortable working in a high risk environment under minimal supervision
Nice to have
  • Curiosity about the US banking system, startups, and ecommerce companies
  • Problem-solving skills to improve teams, products, and processes
What the job really is

As a Senior KYC Investigator on the Ongoing Due Diligence team at Mercury, you will support and enhance the KYC risk program by developing and implementing operational processes and controls. Your role involves collaborating with cross-functional teams to improve efficiency and compliance, managing complex KYC workflows, and utilizing data and technology to streamline operations. You will also maintain performance metrics and identify opportunities for process improvement.

Benefits
  • Base salary
  • Equity (stock options/RSUs)
  • Highly competitive salary and equity ranges
  • Regular updates to compensation based on reliable survey data
  • New hire offers based on experience, expertise, geographic location, and internal pay equity
Things to weigh
  • No specific mention of remote work flexibility beyond US and Canada
  • Role involves working in a high risk environment which may not suit everyone
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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