As a KYC Investigator on the Ongoing Due Diligence team at Mercury, you will conduct thorough reviews of existing accounts to ensure compliance with regulatory requirements. Your responsibilities include performing KYC Refresh and Enhanced Due Diligence Reviews, supporting BPO partners with escalations, documenting account review rationales, and maintaining accurate records. The role requires effective communication with stakeholders and a strong attention to detail to identify and escalate potential issues.
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