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← Mercury

AI Ops Lead - Forward Deploy

Mercury
Location
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Posted
25 days ago
Department
Strategic Operations
What they actually want (must-haves)
  • 4–7 years of experience in management consulting, business operations, product operations, or a similar role where you owned a business outcome end to end
  • Hands-on experience building with AI: agents, workflows, automations, internal tools
  • Comfortable defining your own KPI, plan, and build in ambiguity, then defending all three to a skeptical team lead
  • Fluent with tooling (APIs, low-code and no-code builders, SQL) and able to communicate effectively with teams about new tools
What the job really is

As an AI Ops Lead at Mercury, you will work closely with various teams to identify and implement AI-driven improvements in their workflows. Your role involves embedding with teams, understanding their processes, and developing AI-powered tools and automations that enhance business outcomes. You will also focus on change management, ensuring that new workflows are adopted and sustained through training and documentation.

Benefits
  • Base salary
  • Equity (stock options/RSUs)
  • Highly competitive salary and equity ranges
  • Regular updates based on reliable compensation survey data
Things to weigh
  • No specific details on the tools and infrastructure provided by the AI Engineering team
  • Role involves significant change management which may require strong interpersonal skills
  • The position requires working in ambiguity, which may not suit all candidates
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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