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← Merchants Fleet

FleetShare Operations Specialist (Rockford, IL)

Merchants Fleet
Location
Remote
Posted
23 days ago
Department
FleetShare
What they actually want (must-haves)
  • Proven experience in managing deadlines and providing feedback on trends and customer challenges
  • Valid U.S. driver's license and acceptable driving record at time of hire
  • Excellent customer service, communication, and listening skills
  • Aptitude to learn FleetShare fleet management system (Agile/TSD), CRM (Salesforce), and LeaseWave
  • Strong Microsoft Office Suite skills
  • Effective time management and organizational skills
Nice to have
  • Familiarity with telematics software
  • Bachelor's degree preferred
What the job really is

As a FleetShare Operations Specialist, you will provide onsite support to FleetShare product clients in the Rockford, IL area, focusing on customer service and expertise. Your responsibilities include conducting site visits, managing rental inquiries, facilitating vehicle inspections, and maintaining relationships with clients. You will also handle billing, provide KPI reporting, and troubleshoot product technology as needed.

Things to weigh
  • Salary listed as $70,000
  • Use of personal vehicle required with travel reimbursement
  • Work primarily conducted outdoors in varying weather conditions
  • No specific mention of benefits or perks beyond a general statement about a great benefits package
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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