Service Operations Associate (Westport, CT)

The Service Operations Associate I role at Mercer Advisors involves executing administrative and transactional functions that support the Client Service department. This includes processing client paperwork, managing service requests, coordinating with custodians, and collaborating with internal teams to ensure operational excellence. The position is non-client-facing but plays a crucial role in maintaining service consistency and compliance, with opportunities for career advancement within the operations function.

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
• Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan
• Kaiser Medical plans available in California
• Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan

• Non-client-facing role may limit direct client interaction experience
• Career path to higher positions is clear but may require additional responsibilities and complexity
• Standard business hours with potential for early or late hours to meet business needs