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← Mentimeter

Customer Success Manager (DACH)

Mentimeter
Location
Berlin
Posted
27 days ago
Department
Sales
What they actually want (must-haves)
  • Experience of 1-3 years of leading international projects together with customers (or as a consultant)
  • Passion for building strong and long-lasting relationships
  • Experience from international work
  • Ability to drive many tasks and projects at the same time
  • Great interpersonal skills
  • Interest in data & statistics
Nice to have
  • Additional languages (other than German and English)
  • Bachelor or masters degree (field not important)
What the job really is

As a Customer Success Manager at Mentimeter, you will drive the adoption and usage of the Enterprise solution among customers, ensuring they successfully integrate Mentimeter into their daily work. You will collaborate with Relationship Managers and various departments to provide onboarding, training, and strategic advice to clients, while also monitoring usage and engagement. Your role will involve managing relationships with C-level stakeholders and acting as a bridge between sales, product, and business development.

Benefits
  • Competitive compensation and benefits package
  • Pension contributions
  • Access to a leadership program (including external personal coach)
  • Continuous professional development opportunities
  • Healthy work-life balance
  • Diverse and inclusive work environment
Things to weigh
  • No specific mention of remote work options despite hybrid environment stated
  • Non-commission-based salary model may not appeal to all sales professionals
  • Vague details on the comprehensive benefits package; more information available on their website
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
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