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Customer Service Representative

MEMIC
Location
Portland, Maine
Posted
16 days ago
Department
Claims Operations
What they actually want (must-haves)
  • Customer service or call-center experience
  • Strong phone presence with clear communication skills
  • Fast and accurate typing and data-entry skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Exceptional organization, attention to detail, and time-management abilities
  • Ability to juggle multiple systems and tasks
What the job really is

As a Customer Service Representative at MEMIC, you will be the first point of contact for claims-related calls, providing professional support to various stakeholders including providers and injured workers. Your responsibilities will include answering inbound calls, entering First Reports of Injury, resolving claim-related inquiries, and managing administrative tasks to support the Claims Department.

Benefits
  • Pay rate of $23.74/hour
Things to weigh
  • No mention of additional benefits or perks beyond salary
  • Role involves handling sensitive claims-related information
  • Candidates are advised against using AI tools during interviews
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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