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← Medallion

Client Engagement Manager

Medallion
Location
Remote
Posted
6 days ago
Department
Customer Experience
Salary
$105,000-$135,000
What they actually want (must-haves)
  • 3+ years in customer success, engagement management, or client consulting
  • Experience owning client relationships in a SaaS startup environment
  • Proven ability to drive engagement across a portfolio of accounts
  • Demonstrated success identifying solutions and improving client strategies
  • Experience owning escalations and project risk across stakeholders
  • Strong project management and organizational skills
What the job really is

The Client Engagement Manager at Medallion will serve as the primary partner for key healthcare accounts, focusing on building relationships and ensuring client satisfaction post-sale. This role involves leading large-scale initiatives, collaborating with cross-functional teams, and driving measurable business outcomes while managing multiple programs and customer escalations.

Benefits
  • Compensation around $105,000-$135,000 depending on skills and experience
  • Competitive equity and benefits as part of the total compensation package
Things to weigh
  • Role involves managing complex enterprise accounts with multiple stakeholders
  • High stakes environment where provider operations directly affect revenue and patient care
  • Fast-paced and ambiguous settings may require adaptability
  • No specific mention of remote work policies beyond the role being remote
Job score3.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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