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← Maxcess International

Customer Service Representative

Maxcess International
Location
Camas, WA
Posted
2 months ago
Department
Customer Solutions
What they actually want (must-haves)
  • Associate degree with 3 - 5 years’ Customer Service experience or GED/high school diploma with equivalent years’ experience in design, sales, job shop, machining, or web handling industries
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Detail-oriented with strong organizational skills
  • Fluent in standard Windows based applications
  • Ability to work collaboratively across functions
Nice to have
  • Knowledge of Epicor ERP system
  • Experience in a fast-paced environment
What the job really is

The Product Application Specialist (CSR) is a customer-facing role focused on managing customer relationships and providing technical product support. Daily tasks include processing orders, responding to inquiries, and collaborating with various internal teams to meet customer needs. The position requires strong communication skills and the ability to handle multiple responsibilities, with opportunities for progression through defined tiers of customer service representatives.

Benefits
  • Hybrid office / work from home opportunity
Things to weigh
  • No salary listed
  • Role involves handling administrative tasks and may require overtime
  • Position requires wearing personal protective equipment in designated areas
Job score1.8/5
Benefits1/5
Freshness1/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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