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← Maven Clinic

International Care Advocate (UK)

Maven Clinic
Location
Remote
Posted
23 days ago
Department
Care Delivery
What they actually want (must-haves)
  • Fluency in English and either Spanish, German, Polish, or French
  • A background in allied health, human services, or healthcare
  • 1-2+ years of direct patient care experience or digital health
  • Problem-solving skills in a remote/startup environment
  • Ability to communicate empathetically with patients
  • Experience achieving KPIs relevant to engagement, satisfaction, and productivity
Nice to have
  • Experience in family planning and maternal-child health areas
  • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk
  • Certification or licensure in a healthcare related field
What the job really is

As an International Care Advocate at Maven Clinic, you will provide world-class care to members by assisting them in navigating digital healthcare services. Your responsibilities include conducting introductory video appointments, answering member inquiries, coordinating access to care, and collaborating with various teams to enhance the member experience. You will also provide education on local healthcare systems and address members' social determinants of health needs.

Benefits
  • Employer-covered health, dental, and insurance plan options
  • Access to the full platform and specialists for mental health, reproductive health, family planning, and pediatrics
  • Wellness partnerships
  • Hybrid work, in-office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend for eligible employees
  • Annual professional development stipend and access to a personal career coach
Things to weigh
  • Remote work environment
  • Role involves high volume member interactions
  • No specific mention of salary beyond the range provided
  • Benefits primarily apply to US-based employees, which may not be relevant for this UK role
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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