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← Maven Clinic

Care Coach

Maven Clinic
Location
Remote
Posted
1 month ago
Department
Care Delivery
Salary
$62,000 - $73,000
What they actually want (must-haves)
  • 1-2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes
  • Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care
  • Training and experience coaching individuals to achieve specific health outcomes
  • Ability to remain flexible with changes and work efficiently to meet member demand
  • Ability to communicate with patients empathetically in writing and verbally
  • Experience achieving KPIs relevant to patient outcomes
Nice to have
  • Health coaching certification (NBC-HWC or ICF)
  • Experience in a start-up or fast-paced environment
  • Experience coaching across multiple modalities such as video, text/chat, and phone
  • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk
What the job really is

As a Care Coach at Maven Clinic, you'll provide world-class care delivery services to members, helping them navigate digital care and achieve their health goals. Your role involves managing a caseload, engaging with members through various communication methods, and utilizing motivational interviewing to drive behavior change. You'll work closely with care teams to ensure optimal health outcomes and participate in continuous learning to improve care quality.

Benefits
  • Employer-covered health, dental, and insurance plan options
  • Access to the full platform and specialists for mental health, reproductive health, family planning and pediatrics
  • Wellness partnerships for whole-self care
  • Hybrid work, in-office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend for eligible employees
  • Annual professional development stipend and access to a personal career coach
Things to weigh
  • No specific mention of career advancement opportunities
  • The role requires working specific shifts, which may not suit everyone
  • The base salary range is provided, but individual pay decisions depend on various factors
  • Experience with AI tools is mentioned as beneficial, indicating a tech-forward environment
Job score3.6/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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