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Associate Systems Integration Analyst

Major League Baseball
Location
New York, New York
Posted
27 days ago
Department
Technology
Salary
$70,000 - $80,000
What they actually want (must-haves)
  • Bachelor’s degree in Information Technology, Information Security, Cybersecurity, Computer Science, or a related technology field
  • Minimum of 1 year in a role exposed to Ticketing or Product Specialist/Associate equivalent
  • Ability to execute tasks with high accuracy and thoroughness and maintain confidentiality while dealing with sensitive information
  • A flexible schedule with the ability to provide weekend and evening support
  • Ability to travel to remote locations as needed
  • Basic knowledge of hardware tracking systems, mobile device management, and remote hardware support
Nice to have
  • Basic understanding of Artificial Intelligence Integrated Development Environment code editors (IDEs)
  • Basic understanding of scripting and declarative languages (e.g., Bash, GO, Python, HashiCorp Configuration Language HCL)
  • A basic degree of comfort interacting with APIs
  • Experience with enterprise support and communications tools and platforms like Jira, Asana, Google Docs, ServiceNow, Slack, Teams, and Zoom
  • Basic knowledge of networking concepts
What the job really is

As an Associate Systems Integration Analyst at Tickets.com, you will manage access control equipment, including inventory tracking, shipping, receiving, and performing repairs. You will also conduct basic testing of application functionality and work closely with development and operations teams to ensure high availability and security of hardware. Additionally, you'll document processes and assist with planning and executing routine updates and patches for devices.

Benefits
  • Medical, Dental, and Vision Coverage
  • Disability Benefits (short term and long term)
  • Company Contributed 401K Plan
  • Paid Time Off and Holidays
  • Paid Parental Leave
  • Access to Free Tickets to Baseball Games & MLB.TV
Things to weigh
  • Salary range is $70,000 - $80,000, which may vary based on experience and skills.
  • The role requires a flexible schedule, including weekends and evenings, which may impact work-life balance.
  • The position involves basic testing and support, which may not provide extensive opportunities for advanced technical growth.
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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