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Customer Service Administrator (Seasonal)

Major League Baseball
Location
New York, New York
Posted
1 month ago
Department
Social Impact
Salary
$22.00 - $22.50
What they actually want (must-haves)
  • Bi-lingual (Spanish, English) preferred
  • Bachelor’s degree and a minimum of 1-2 years of relevant work experience; or an equivalent combination of education and experience
  • Professional demeanor, organized and detail oriented
  • Strong attention to detail, organization, analytical, personable and communication skills
  • Extensive multi-tasking skills and experience managing deliverables with time-sensitive deadlines
Nice to have
  • Non-profit event & grant management preferred
What the job really is

The Customer Service Administrator (Seasonal) will assist applicants seeking financial aid through the Baseball Assistance Team hotline and email. Daily tasks include managing inquiries, maintaining client records, troubleshooting application issues, and coordinating with internal teams to resolve payment concerns while providing professional support in both English and Spanish.

Things to weigh
  • Seasonal position may imply limited job security
  • High volume of inquiries can lead to a stressful work environment during peak times
  • Pay range is relatively low for the responsibilities described
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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