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Associate Client Experience Manager

Madison Logic
Location
Pune, Maharashtra, India
Posted
25 days ago
Department
Client Experience Managers
What they actually want (must-haves)
  • 2+ years' experience in Customer Success, Account Management, Digital Advertising, or related disciplines
  • Basic understanding of digital marketing or Account-Based Marketing
  • Prior experience in a client-facing role, supporting external customers in a highly professional manner
  • Ability to assess quickly what a customer needs and translate that into campaign and marketing guidance
  • Familiarity with marketing and sales tools such as CRMs and MAPs
  • Analysis, problem solving, and troubleshooting expertise
What the job really is

As an Associate Client Experience Manager at Madison Logic, you will collaborate with sales to understand and document client goals and KPIs, create success plans, and provide data-driven support to clients. Your role will involve managing client campaigns, ensuring timely execution, and acting as a trusted advisor on digital advertising and Account-Based Marketing strategies. You will also report on client progress and advocate for their needs within the organization.

Benefits
  • Access to competitive compensation & benefits
  • Participation in employee recognition programs
  • Exposure to professional development & learning initiatives
  • Opportunities for global exposure
  • Invitations to yearly team offsites
  • Lifestyle spending account benefit
Things to weigh
  • Salary range provided, but no specific details on bonuses or additional compensation
  • Remote work arrangements are limited and hybrid work is required for local employees
  • Vague description of the exact nature of professional development opportunities
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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