Director of Client Success

The Director of Client Success at Lyra Technology Group will focus on client retention and revenue expansion after the sale. This role involves building trusted relationships with clients, translating technology into business value, and leading strategic discussions to enhance client engagement and satisfaction. The director will also be responsible for developing processes that ensure repeatable client success and managing a team to achieve defined performance metrics.

• Targeted base compensation of $110,000–$120,000
• Total compensation expected to reach approximately $130,000–$140,000
• Hybrid work model with regular in-person client meetings

• No specific mention of company culture or values
• The role is heavily focused on client retention and growth rather than traditional account management or sales functions
• Expectations for travel and in-person client meetings may require flexibility