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Program Lead, Onboarding & Certification

Lyft
Location
Nashville, TN
Posted
18 days ago
Department
Global Growth
Salary
$59,040-$73,800
What they actually want (must-haves)
  • 1-2 years of experience in project management
  • Experience supporting onboarding, certification tracking, or provisioning processes
  • Strong attention to compliance and detail
  • Excellent verbal and written communication skills
  • Proficient with dashboards, analyzing data, and metrics with expertise in Google Suite (Docs, Sheets, Slides)
Nice to have
  • Interest or experience in partner-facing program management, ideally within AV, tech, or other complex external partnership environments
  • Developing skills in building relationships with both internal and external partners
  • Experience helping define, document, and provide guidance on processes
  • Experience supporting projects/initiatives from ideation to completion, with guidance from senior team members
What the job really is

The Program Lead, Onboarding & Certification at Lyft will oversee the onboarding, certification, and provisioning processes for team members at Autonomous Vehicle (AV) partnership sites. This role involves managing day-to-day operations, facilitating communication between teams, and ensuring compliance with training and certification requirements. The position requires strong organizational skills and the ability to manage escalations and implement process improvements.

Benefits
  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
Things to weigh
  • Candidates must reside in states registered for Flexdrive Services LLC.
  • This role is on-site at a Lyft Flexdrive hub or office location full time.
  • The expected base pay range is $59,040-$73,800, which may vary based on qualifications and experience.
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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