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← Lush Handmade Cosmetics

Assistant Manager - King of Prussia Mall

Lush Handmade Cosmetics
Location
King of Prussia, Pennsylvania, United States
Posted
12 days ago
Department
Retail
What they actually want (must-haves)
  • 1-3 years managing or supervising in a retail environment
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking and troubleshooting skills
  • Excellent organization and time management skills
  • Strong customer service, supervisory and sales skills
  • Knowledge and interest in skincare, natural beauty and ethical business
Nice to have
  • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback
  • Proficient in excel, Microsoft suite, and adaptable to other systems as required
  • Basic HR skills in hiring, scheduling, training, and performance management
  • Experience in cross cultural collaboration and DEIB or social justice training
What the job really is

As an Assistant Manager at Lush, you will support the Shop Manager in various business operations, focusing on enhancing customer experiences and driving sales. Your responsibilities will include leading the sales team, managing staff development, ensuring operational excellence, and promoting the brand's values. You will also engage with customers and staff to create an inclusive and vibrant store atmosphere.

Benefits
  • A fun and funky store atmosphere where individualism is encouraged
  • A 50% discount off all our products to keep you smelling and feeling fresh
  • An unconventional retail structure to support your entrepreneurial spirit
  • The opportunity for growth as Lush loves to promote from within
Things to weigh
  • No specific mention of career advancement timelines or structured development programs
  • Retail hours may include holidays, evenings, and weekends which could affect work-life balance
Job score3/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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