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← Lucid Software

EMEA Customer Success Manager

Lucid Software
Location
Amsterdam, NL
Posted
12 days ago
Department
Customer Experience
What they actually want (must-haves)
  • Bachelor's degree with strong academic performance
  • At least 2 years experience in CX, Consulting, or similar customer-facing roles
  • Technical background or very strong technical aptitude
  • Excellent organizational skills
  • Strong written and verbal communication skills
  • Proficient in using various tools to manage customer relationships
Nice to have
  • Other European languages
  • Empathy and a strong passion for problem-solving
  • Outstanding task management skills across diverse responsibilities
  • Ability to thrive in a fast-paced, scaling SaaS environment
  • Solution-oriented mindset
What the job really is

The EMEA Customer Success Manager at Lucid Software will be responsible for ensuring customers maximize the value of the Lucid Suite by developing a deep understanding of their business objectives and integrating the software into their workflows. This role involves managing a portfolio of strategic accounts, conducting business reviews, and collaborating with internal teams to enhance customer experience and drive product adoption.

Things to weigh
  • Hybrid work model requires 2 days in the office each week
  • Role involves managing multiple priorities and accounts, which may be demanding
  • No specific salary or benefits mentioned in the posting
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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