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Professional Services Consultant, AI Transformation

Lucid Software
Location
Raleigh, NC
Posted
25 days ago
Department
Customer Experience
What they actually want (must-haves)
  • 5+ years of experience in a highly consultative, customer-facing role (Professional Services, Management Consulting, or Enterprise SaaS Solutions)
  • Demonstrated understanding of artificial intelligence, process management, or enterprise architecture
  • Foundational exposure to enterprise architecture concepts, cloud environments (AWS, Azure, or GCP), or infrastructure visualization
  • Proven track record of managing and presenting to Director, VP, and C-suite enterprise stakeholders
  • Experience transforming highly chaotic, ambiguous enterprise environments into structured project deliverables
Nice to have
  • Master’s degree in a technical, business, or related analytical field
  • Prior experience in a direct engineering, R&D, or software development role before transitioning to consulting
  • Technical certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner), enterprise architecture frameworks (e.g., TOGAF), process management, or Project management
  • Experience leading massive, global software rollouts of productivity, collaboration, or enterprise-grade SaaS platforms
What the job really is

The Professional Services Consultant at Lucid Software engages with enterprise accounts to optimize their use of the Lucid Visual Collaboration Suite. This role involves collaborating with stakeholders to design customized consulting engagements, facilitating workshops on digital transformations, and analyzing business environments to provide structured solutions. The consultant also influences product development through customer feedback and advocates for the Professional Services brand through case studies and presentations.

Things to weigh
  • This position is hybrid, requiring in-person collaboration at the Raleigh office two days per week (Tuesday and Thursday).
  • The role involves a significant amount of interaction with high-level stakeholders, which may require strong interpersonal skills and adaptability to different corporate cultures.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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