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← Lucid Software

Scaled Account Specialist

Lucid Software
Location
Salt Lake City, UT
Posted
1 month ago
Department
Sales
What they actually want (must-haves)
  • Bachelor's degree with strong academic performance
  • 1-2 years of experience, preferably in a client-facing or analytical role
  • Strategic thinker with the ability to tackle open-ended challenges and turn them into actionable solutions
  • Highly organized and detail-oriented
  • Ability to thrive in a fast-paced environment
  • A strong sense of personal ownership and responsibility
Nice to have
  • Experienced with CRM software (such as Zendesk or Salesforce)
  • Curious and eager to learn, with a genuine interest in tackling new questions and challenges
  • Technical aptitude and passion to become a subject matter expert in the Lucid Suite and related domains
What the job really is

The Scaled Account Specialist at Lucid Software is responsible for managing a portfolio of Small and Midsize Business (SMB) accounts, focusing on operational account management rather than individual deal-based selling. This role involves overseeing renewals, expansions, and customer engagement through scalable outreach strategies, while collaborating cross-functionally to enhance customer experiences and drive revenue growth.

Things to weigh
  • Position is hybrid, requiring in-person collaboration two days a week
  • Focus on operational account management may limit exposure to traditional sales processes
  • Role involves managing a large portfolio of low-touch accounts, which may not provide deep engagement with individual clients
Job score1.8/5
Benefits1/5
Freshness1/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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