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ServiceNow QA Analyst

LTS
Location
United States - Remote
Posted
1 month ago
Department
Program and Project Management
What they actually want (must-haves)
  • U.S. Citizen or Permanent Resident
  • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field with 3+ years of relevant professional experience; or 5+ years of relevant experience in lieu of a degree
  • 3–5 years of experience in quality assurance, software testing, platform operations, release management, or a related IT discipline
  • Experience working with ServiceNow and enterprise platform environments
  • Strong knowledge of test planning, test execution, defect management, and software development lifecycle (SDLC) practices
  • Experience supporting functional, regression, integration, and/or user acceptance testing
Nice to have
  • ServiceNow Certified System Administrator (CSA) certification
  • Additional hands-on experience working with the ServiceNow platform
  • Experience implementing or working with ServiceNow Automated Test Framework (ATF)
  • Knowledge of ITIL practices, Change Management, and Release Management
  • Familiarity with APIs and enterprise integrations
What the job really is

The ServiceNow QA Analyst will support application delivery and testing for a Department of Veterans Affairs program, ensuring quality and reliability throughout the software development lifecycle. Daily tasks include executing various types of testing, collaborating with technical stakeholders, coordinating release readiness, and maintaining testing documentation. The role requires strong communication and organizational skills within an Agile environment.

Benefits
  • Opportunity to support high visibility federal missions in IT and healthcare
  • Culture that values innovation, growth, collaboration, and quality
  • Access to cutting-edge tools and technologies
  • Comprehensive benefits for you and your family
  • Career path that rewards ambition and performance
Things to weigh
  • Salary range is provided but may vary based on experience and skills
  • Role involves working within a federal IT environment which may have specific compliance and governance requirements
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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