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← Locus Robotics

Onsite Support Engineer, Robotics

Locus Robotics
Location
Southaven, MS
Posted
1 month ago
Department
Customer Success
Salary
$50K to $90K
What they actually want (must-haves)
  • Bachelor’s Degree in Engineering, Computer Science, Industrial Engineering, or related technical field
  • 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing roles
  • Familiarity with warehouse operations, including picking workflows, labor management, and productivity metrics
  • Hands-on experience troubleshooting hardware or software systems, or strong technical aptitude with the ability to learn quickly
  • Strong analytical skills with the ability to interpret data and translate insights into operational improvements
  • Ability to operate effectively in fast-paced, ambiguous environments, particularly in early-stage product deployments
What the job really is

As an Onsite Support Engineer at Locus Robotics, you will be responsible for ensuring the optimal performance of autonomous robots at a customer site in Southaven, MS. Your role will involve hands-on troubleshooting, monitoring system health, managing workflows, and analyzing operational data to improve efficiency. You will also act as a liaison between customer operations and internal teams, providing feedback for product development and refining operational procedures.

Benefits
  • Expected base salary range of $50K to $90K annually, based on external market data, plus bonus and equity
Things to weigh
  • Onsite presence required Monday through Friday from 9:00 AM to 5:00 PM
  • Role involves physical demands such as lifting and bending
  • Fast-paced and ambiguous work environment, particularly in early-stage product deployments
Job score3.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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