As a Commercial Customer Success Manager at LVT, you will manage a portfolio of approximately 60 high-impact commercial accounts, focusing on driving product adoption and maximizing client ROI. Your role will involve developing strategic relationships with C-suite executives, facilitating onboarding, conducting training sessions, and monitoring account health to ensure customer satisfaction and retention. You will also collaborate with internal teams to translate client needs into actionable insights and deliver data-driven presentations during quarterly Executive Business Reviews.
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