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Payments and Fraud Operations Analyst - Night Shift

LiveScore Group
Location
Gibraltar, Cádiz, Gibraltar
Posted
1 month ago
Department
Finance
What they actually want (must-haves)
  • Ability to manage workload effectively and in a timely manner
  • Good communication skills, both written and spoken, and good command of English (fluent)
  • At least 1–2 years of experience in Customer Support, Payments, AML, or other customer-facing departments within the iGaming sector
  • High level of attention to detail and absolutely trustworthy
  • Highly motivated and willing to learn and develop skills
  • Team player and self-starter who is able to work on own initiative
What the job really is

The Payments and Fraud Operations Analyst role involves monitoring and reviewing deposit and withdrawal transactions on the Sportsbook platform during night shifts. Responsibilities include investigating suspicious payment activities, managing chargeback cases, and handling escalations from other departments. The position requires strong decision-making skills and attention to detail to mitigate risks and ensure efficient payment operations.

Benefits
  • Company Performance bonus
  • Private Healthcare scheme (ability to opt into scheme from day 1 of employment) + Employee Enhanced Assistance
  • Enhanced Family Leave – Maternity & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
  • Subsidised gym membership
  • Life Assurance (x3 salary)
  • Contributory Pension Plan
Things to weigh
  • Night shift hours may not suit everyone
  • Role involves handling sensitive financial transactions which requires a high level of trust and attention to detail
  • Hybrid working model with limited remote days
  • Experience in the iGaming sector is preferred but not mandatory
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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