HHiring Reality
← LivePerson

NOC Supervisor

LivePerson
Location
Sofia - Office
Posted
20 days ago
Department
Cloud
What they actually want (must-haves)
  • Supporting & troubleshooting web/internet applications, preferably from a SaaS company
  • Windows & Linux OS proficiency
  • Experience with a similar role
  • Excellent written and verbal communication skills
Nice to have
  • Experience with GCP or other public cloud technologies
  • Experience with industry standard operational monitoring and observability tools (Zabbix, Datadog, Kibana, Grafana)
  • Experience with K8S
What the job really is

As a NOC Supervisor at LivePerson, you will be responsible for overseeing the NOC operations, acting as the first point of escalation for issues, managing shift schedules, and ensuring adherence to service level agreements. You will also handle system access requests and track ongoing incidents while supporting a team-oriented environment focused on learning and improvement.

Benefits
  • Health: medical, dental, and vision
  • Time away: 28 vacation days
  • Development: Generous tuition reimbursement and access to internal professional development resources
  • Additional: Food Vouchers
Things to weigh
  • No salary listed
  • Role involves managing a team under pressure
  • Emphasis on self-learning and adaptability
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to LivePerson?

See how your résumé matches this role — and tailor it from what actually gets interviews.