HHiring Reality
← Link Health Patient Navigators

Clinic Operations Director

Link Health Patient Navigators
Location
Greater Boston, Massachusetts
Posted
7 days ago
Department
Link Health
Salary
$80,000-$85,000
What they actually want (must-haves)
  • Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or related field; Master's degree preferred
  • 5+ years of experience in operations management, program management, business development, or strategic partnerships in healthcare, community services or related fields
  • Deep understanding of federal, state, and local safety net, public benefits, and social services programs, specifically Medicaid and SNAP
  • Proven track record of developing and managing strategic alliances with measurable outcomes
  • Strong operational and project management experience with demonstrated process improvement results
  • Strong written and verbal communication skills and the ability to work effectively with frontline staff, organizational leadership, and external partners
Nice to have
  • Proficiency in AI-enabled tools and data visualization platforms (ChatGPT, Gemini, Claude)
  • Experience in healthcare technology, digital health, or health services operations
  • Experience working in nonprofit or mission-driven organizations
  • Knowledge of healthcare operations, compliance, and regulatory requirements
  • Experience scaling programs, services, or operations across multiple locations or organizational partners.
What the job really is

The Clinic Operations Director at Link Health will lead the daily operations of clinic programs, focusing on process improvement, team support, and performance management. This hands-on role involves direct engagement with clinic staff to troubleshoot challenges and enhance workflows, while also collaborating with cross-functional teams to align operational strategies with organizational goals. The Director will oversee partnerships, manage operational projects, and ensure that clinic teams are equipped to meet their objectives effectively.

Benefits
  • Comprehensive medical, dental, and vision insurance
  • Four weeks of paid vacation annually
  • Generous paid holidays and organization-wide time off
  • Paid parental leave
  • Sabbatical opportunities for eligible employees
  • Technology stipend to support your home office
Things to weigh
  • Candidates must reside in the Greater Boston area and regularly work in-person at clinic locations based on operational needs.
  • Ability to travel approximately six times per year to support partner relationships and organizational initiatives.
  • The role requires a hands-on approach, which may involve significant time spent in clinic environments.
Job score4.6/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Link Health Patient Navigators?

See how your résumé matches this role — and tailor it from what actually gets interviews.