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← Linda Werner & Associates

Content Strategist III | Launch Readiness

Linda Werner & Associates
Location
United States
Posted
25 days ago
Department
Recruiting
What they actually want (must-haves)
  • Bachelor's degree in English, Communications, or a related field, or equivalent international university degree
  • 2+ years of experience in technical writing, content strategy, support content, or a related field
  • 6+ months of hands on experience creating, optimizing, or managing content for Generative AI and/or LLM based experiences
  • Strong writing, editing, and content strategy skills
  • Experience creating online Help Center content and customer support responses for mobile applications, technology products, or social platforms
  • Experience working against defined product launch or go live dates
Nice to have
  • Experience preparing support or Help Center content for new product and feature launches
  • Experience partnering with Product, Product Operations, Engineering, Localization, or Support Operations
  • Experience with localization workflows and global content
  • Experience testing or dogfooding products before launch
  • Experience with Generative AI tools and LLM powered experiences
What the job really is

The Content Strategist III will focus on ensuring that support content is accurate and ready for product and feature launches on a global technology platform. This role involves collaborating with various teams to develop and optimize Help Center content, chatbot responses, and materials for Generative AI experiences, while managing multiple projects and deadlines. The strategist will also audit existing content, track readiness, and communicate risks to stakeholders.

Benefits
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
Things to weigh
  • Contract position for 6 months
  • Remote work may require flexibility for extended hours on weekends
  • No salary listed in the posting
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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