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← Lighthouse

Enterprise Program Manager

Lighthouse
Location
Dallas-Fort Worth Metroplex
Posted
11 days ago
Department
Growth Operations - Customer Operations
Salary
$81,000.00 - $99,500.00
What they actually want (must-haves)
  • Proven experience in a program or project management role, successfully managing enterprise or global accounts.
  • Strong hospitality industry knowledge, with a deep understanding of hotel management structures, chain operations, and the OTA environment.
  • Demonstrated ability to manage multiple complex projects concurrently, from planning and resource allocation to risk management and execution.
  • Exceptional business acumen and interpersonal skills, with comfort and experience engaging with C-level executives.
  • A tech-savvy mindset with the ability to understand data solutions and communicate effectively with both technical and non-technical audiences.
  • A proactive and autonomous work ethic, with the ability to collaborate effectively across different time zones.
Nice to have
  • A background in the SaaS industry, particularly with product rollouts or integrations.
  • Experience in Revenue Management within the hospitality sector.
What the job really is

As an Enterprise Program Manager at Lighthouse, you will oversee the success of major global clients by coordinating ongoing projects and managing a portfolio of enterprise accounts. Your role involves leading the implementation of solutions, ensuring timely delivery, and maintaining strong client relationships through effective communication and project management. You will also act as a liaison between clients and internal teams to capture requirements and enhance product offerings.

Benefits
  • Flexible time off: Autonomy to manage your work-life balance.
  • 401k matching: Up to 4%.
  • Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
  • Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
  • Employee Assistance Program: 100% confidential and free.
  • Employer paid Short Term Disability + $50,000 Life Insurance.
Things to weigh
  • No specific salary range mentioned beyond the listed figures.
  • The role requires managing complex projects, which may involve high pressure and tight deadlines.
  • The position is hybrid, which may require flexibility in work hours across different time zones.
Job score4.8/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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