HHiring Reality
← Lighthouse

Account Manager

Lighthouse
Location
Denver Metropolitan Area
Posted
20 days ago
Department
Revenue
Salary
$65,000-$79,500
What they actually want (must-haves)
  • 5+ years of experience in account management, technical account management, or customer success within a SaaS environment
  • Proven experience owning commercial outcomes across a multi-account portfolio
  • AI-first proficiency using tools like Claude and Gemini
  • Experience with revenue management and business intelligence
  • Understanding of hospitality technology such as PMS systems and revenue management workflows
  • Excellent communication and presentation skills
Nice to have
  • Experience in a commercial overlay or technical advisory role
  • Familiarity with Lighthouse or comparable hospitality intelligence platforms
  • Working knowledge of API and integration concepts
  • Experience building scaled or one-to-many customer programs
What the job really is

As an Account Manager at Lighthouse, you will manage a portfolio of approximately 80 mid-market accounts, focusing on renewals, retention, and expansion. Your role involves building strong relationships with stakeholders, conducting business reviews, and driving AI product adoption while utilizing various tools to ensure customer success. You will also collaborate with multiple teams to resolve complex issues and advocate for client needs.

Benefits
  • Competitive compensation
  • Flexible working environment
  • Flexible time off
  • 401k matching up to 4%
  • Health insurance with 99% company contribution to base plan
  • Vision and Dental Insurance with company contributions
Things to weigh
  • No specific salary range mentioned beyond the general figure of $65,000-$79,500
  • The role requires a high level of technical fluency and AI proficiency, which may require ongoing learning and adaptation
  • The job involves managing a large portfolio, which could be demanding in terms of time and prioritization
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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