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← Lighthouse

Account Manager

Lighthouse
Location
Dallas-Fort Worth Metroplex
Posted
24 days ago
Department
Revenue
Salary
$65,000-$79,500
What they actually want (must-haves)
  • 5+ years of experience in account management, technical account management, or customer success within a SaaS environment
  • Proven experience owning commercial outcomes—including renewals, expansion, and retention—across a multi-account portfolio
  • AI-first proficiency and experience using Claude, Gemini, or similar tools
  • Revenue management and business intelligence experience
  • Understanding of hospitality technology, such as PMS systems, OTAs, channel managers, or revenue management workflows
  • Ability to explain technical concepts clearly to non-technical audiences
Nice to have
  • Experience in a commercial overlay or technical advisory role
  • Familiarity with Lighthouse or comparable hospitality intelligence platforms
  • Working knowledge of API and integration concepts
  • Experience building scaled or one-to-many customer programs
What the job really is

As an Account Manager at Lighthouse, you will manage a portfolio of approximately 80 mid-market accounts, focusing on renewals, retention, and expansion. Your role involves building strong relationships with stakeholders, utilizing AI tools and data to drive customer success, and conducting business reviews to assess account health and identify growth opportunities. You will collaborate with various teams to ensure customer satisfaction and product adoption while tracking key performance metrics.

Benefits
  • Competitive compensation
  • Flexible working environment
  • Flexible time off
  • 401k matching: Up to 4%
  • Health insurance with 99% company contribution to the base plan
  • Vision and Dental Insurance with company contributions
Things to weigh
  • No specific salary range mentioned beyond $65,000-$79,500
  • The role requires daily use of AI tools, which may indicate a focus on tech-driven solutions
  • The company emphasizes a collaborative culture, which may appeal to those looking for a team-oriented environment
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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