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Client Success Manager

Liaison International
Location
Hybrid, US
Posted
16 days ago
Department
Client Success
What they actually want (must-haves)
  • Bachelor's degree
  • Minimum of 3 years of relevant experience in account management or client-facing positions
  • Knowledge of higher education market
  • Track record of successfully managing multiple priorities and maintaining high-quality results
  • Experience with project management and/or marketing automation platforms
  • Understanding of marketing strategy and communications flow
Nice to have
  • Master’s degree
  • On-campus work experience in higher education
What the job really is

The Client Success Manager at Liaison is responsible for strategizing and executing marketing campaigns tailored to client needs within the higher education sector. This role involves managing client relationships, overseeing project execution, and collaborating with internal teams to ensure successful campaign launches across various marketing channels. The CSM will also lead client meetings, maintain project timelines, and identify upsell opportunities while delivering exceptional customer service.

Things to weigh
  • Base salary range of $62,000 — $80,000 USD, exact compensation may vary based on skills, experience, and location
  • Role involves managing multiple priorities which may lead to a high-pressure environment
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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