HHiring Reality
← Thermal Works

IT Support Engineer

Thermal Works
Location
Remote - US
Posted
1 month ago
Department
Informational Technology
What they actually want (must-haves)
  • 3+ years’ experience in IT support, troubleshooting, problem solving and operations
  • Two-year associate degree in information technology, computer science or related field
  • Ability to work with technical and non-technical staff
  • Strong written and verbal communication skills
Nice to have
  • IT support experience in innovative technology/data center/microgrids/mission critical facilities
  • Professional IT certifications (A+, Sec+, Azure, AWS)
What the job really is

The IT Support Engineer at ThermalWorks LLC will be the first point of contact for technical assistance, supporting users across corporate offices and data centers. Responsibilities include troubleshooting, installing and maintaining hardware and software, managing user accounts and security settings, and collaborating on IT projects. The role requires agility and professionalism in a fast-paced environment, with a focus on building and maintaining an internal IT knowledge base.

Benefits
  • Flexible, autonomous work environment
  • Growth and travel opportunities
  • A culture of respect, learning, and excellence
Things to weigh
  • No salary listed
  • Fast-paced environment may require quick adaptation to change
  • Focus on sustainability and innovation may appeal to specific candidates
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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