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Field Service Technician (Appliance Repair) - Portland, ME

LG Electronics
Location
Maine
Posted
12 days ago
Department
Field Service - I40026
What they actually want (must-haves)
  • Minimum 1 year experience in a technical role (Appliance repair preferred)
  • Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products)
  • Experience in the use of tools and diagnostic test equipment
  • Ability to properly troubleshoot, diagnose, repair and document product/system issues
  • Valid Driver’s license in good standing
  • Ability to obtain appropriate EPA Certification
What the job really is

As a Field Service Technician at LG Electronics in Portland, ME, you will be responsible for providing exceptional customer service while diagnosing and repairing major appliances, TVs, and A/C units in customers' homes. Your daily tasks will include conducting technical diagnoses, managing inventory, processing paperwork, and ensuring customer satisfaction by meeting company performance metrics. This role requires travel to various locations within the greater Portland area.

Benefits
  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time
  • Performance based Short-Term Incentives
  • Access to confidential mental health resources
  • Personal fitness goal incentives
Things to weigh
  • Salary range is listed as $28 — $32.50 USD, which may vary based on factors like skillset and experience
  • Role involves physical demands such as continuous bending and lifting up to 50 pounds
  • Candidates must be able to travel to various locations in the greater Portland area
  • No specific mention of opportunities for advancement or skill development beyond the role's immediate responsibilities
Job score3.2/5
Benefits4/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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