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← LG Electronics

Service Strategy & Analytics Analyst

LG Electronics
Location
Huntsville, AL
Posted
19 days ago
Department
Field Service - I40026
What they actually want (must-haves)
  • Bachelor's degree in Business, Economics, Data Science, Statistics, or a related field
  • 2+ years of experience in data analysis, business analytics, or strategic planning
  • Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, formulas)
  • Experience building reports/dashboards using BI tools (e.g., Tableau, Power BI, Google Data Studio)
  • Interest in or hands-on experience applying AI tools to analytics or automation work
  • Strong analytical and problem-solving skills
Nice to have
  • Bilingual proficiency in Korean and English
  • Experience with SQL, Python, or AI/ML tools for advanced analytics
  • Experience using generative AI tools to accelerate analytical work
  • Familiarity with cloud platforms (e.g., GCP, AWS, Azure)
What the job really is

The Service Strategy & Analytics Analyst at LG Electronics will focus on analyzing service operations data to identify trends and improve the customer service experience. This role involves building AI-assisted dashboards, applying predictive analytics, and collaborating with cross-functional teams to develop data-driven strategies. The analyst will also prepare business materials and continuously enhance data reporting processes.

Benefits
  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time
  • Performance based Short-Term Incentives (varies by role)
  • Access to confidential mental health resources
  • Personal fitness goal incentives
Things to weigh
  • No specific mention of remote work options
  • The role involves a significant focus on AI and automation, which may require ongoing learning and adaptation to new technologies
  • Salary range provided may not reflect geographic pay differentials
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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