Manager, Service Strategy & Analytics

The Manager, Service Strategy & Analytics at LG Electronics will focus on leveraging AI-driven insights and advanced analytics to enhance service strategy and improve customer experience. This role involves analyzing service performance, identifying trends, and collaborating with various teams to develop actionable recommendations. The candidate will also manage a team of analysts and present strategic insights to senior leadership, driving continuous improvement initiatives across the organization.

• No-cost employee premiums for competitive medical, dental, vision and prescription benefits
• Immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan
• Generous Paid Time Off program including company holidays and combined paid sick and vacation time
• Performance based Short-Term Incentives
• Access to confidential mental health resources
• Personal fitness goal incentives

• Salary range is listed as $110,000 - $115,000, which may vary based on geographic differentials
• The role involves significant cross-functional collaboration, which may require strong interpersonal skills
• Focus on AI and automation may imply a need for adaptability to new technologies