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← Levitate

Implementation Specialist

Levitate
Location
Toronto, Canada
Posted
1 month ago
Department
Success
What they actually want (must-haves)
  • 1–2 years of customer-facing experience, preferably in a tech environment
  • Strong technical aptitude and comfort with tools and integrations
  • Fluent in Excel (basic formulas, VLOOKUP, data manipulation, etc.)
  • Excellent written and verbal communication skills
  • Highly organized with strong time management and multitasking abilities
  • Professional and empathetic when working with clients
What the job really is

As an Implementation Specialist at Levitate, you will play a vital role in onboarding new clients by leading implementation calls, assisting with integrations and data migration, and ensuring a smooth transition to the platform. You will collaborate with various teams, troubleshoot challenges, and document customer interactions while managing your time effectively to meet deadlines.

Benefits
  • Paid time off and paid provincial holidays to facilitate strong work-life balance
  • Paid parental leave that provides employees with support and flexibility as they grow their families
  • Extensive benefit options including private pension matching, healthcare benefits, etc.
  • Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events
Things to weigh
  • Compensation includes a base salary and an uncapped bonus, which may appeal to performance-driven candidates.
  • The role involves using AI tools for onboarding, which may indicate a modern approach to implementation processes.
  • The position may be filled as a backfill or new headcount depending on business needs, which could affect job stability.
  • The job requires strong technical skills, which may be challenging for candidates without a tech background.
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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