HHiring Reality
← Levanta

Customer Success Manager, APAC (China Based, Mandarin & English Fluent)

Levanta
Location
Asia (Remote)
Posted
9 days ago
Department
Customer Success and Publisher Development
What they actually want (must-haves)
  • Fluency in English (spoken and written)
  • Native or fluent proficiency in Mandarin (spoken and written)
  • Proven experience in a customer-facing role, such as Customer Success Manager, Account Manager, or similar
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work collaboratively across cross-functional teams
Nice to have
  • Background in e-commerce or affiliate marketing is strongly preferred
  • HubSpot knowledge and experience is a plus
What the job really is

As a Customer Success Manager for Levanta, you will serve as the primary contact for Chinese-speaking clients and agency partners, ensuring their satisfaction and success with the platform. Your role involves understanding customer goals, driving platform adoption, collaborating with cross-functional teams, and advocating for customer needs internally. You will also monitor customer health metrics and identify opportunities for upselling or cross-selling products and services.

Benefits
  • A dynamic and supportive work environment where innovation and creativity are encouraged
  • Competitive salary and benefits package
  • Open vacation and sick policy, take the time you need
  • Opportunity for professional growth and advancement within a rapidly expanding startup
  • A culture that values diversity, inclusion, and the impact of every team member on our success
Things to weigh
  • Must have a permanent address in one of the specified hub states
  • No specific salary listed
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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