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Associate Collections Specialist

LaunchDarkly
Location
India
Posted
11 days ago
Department
Finance
What they actually want (must-haves)
  • 2–3 years of experience in collections, accounts receivable, or a related finance role
  • Working knowledge of NetSuite, including cash application and account reconciliation functionality
  • Demonstrated history of improving collections outcomes (e.g., reduced DSO, reduced aged receivables, improved recovery rates)
  • Strong ability to work independently and prioritize a high volume of accounts and tasks
  • Excellent communication and problem-solving skills, with a track record of resolving customer issues professionally
  • Strong attention to detail and comfort working with financial data and reconciliations
Nice to have
  • Experience working in a B2B or SaaS environment
  • Familiarity with Salesforce or other CRM tools used to track customer and account information
  • Exposure to credit review or basic revenue/AR accounting principles
What the job really is

The Associate Collections Specialist will manage customer accounts, ensuring timely payment of invoices and resolving disputes. Daily tasks include monitoring aging reports, applying payments in NetSuite, and collaborating with various teams to address billing issues. The role requires strong organizational skills to handle multiple accounts and deadlines while maintaining accurate records and reporting on collections performance.

Things to weigh
  • No salary listed
  • Role involves significant customer interaction and negotiation, which may require strong interpersonal skills
  • Experience with NetSuite is mandatory, which may limit candidates unfamiliar with the platform
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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