As a Business Travel Consultant, you will be the primary contact for customers during the night shift, addressing inquiries and issues related to the travel tool. Your daily tasks will include handling flight-specific customer requests, bookings, and cancellations via phone and email, while maintaining a high level of customer service and problem-solving skills. You will also manage back-office tasks and ensure customer satisfaction even under pressure.
See how your résumé matches this role — and tailor it from what actually gets interviews.